New customers get 10% off entire order with coupon code WELCOME2024.
Returning customers use IMBACK2024 for 5% off.
New customers get 10% off entire order with coupon code WELCOME2024. (limit use 1 per customer)
Returning customers use IMBACK2024 for 5% off. (no limit of uses)
Input this code into the checkout payment page.
Delivery time is 12 to 17 Business Days
New orders placed are subject to a 12 - 17 Business days completion period.
Our national courier partners deliver to any address in South Africa with a street address. PLEASE NOTE: They cannot deliver to a SAPO post box. They can however deliver to a Postnet box. Please contact Postnet so they are ready for the parcel if needed.
Tracking? Tracking will be provided when we send it out from our local office in Gauteng. Unfortunately due to technical limitations we cannot provide tracking before this point. You are welcome to pop us an email to find out estimates.
Can I get it sooner if I collect? You are welcome to do so but it will take us at least 11 business days to just get the shipment in from our international warehouses. So it will not really affect the time frame.
Once goods have been secured they will be sent by national courier and you will receive a tracking number by email or SMS. So please provide accurate information. Once tracking info is received you can expect the parcel within 1 - 3 Business Days.
We make use of the following national courier services. The Courier Guy, Internet Express, MDS Collivery, CourierIT, Fastway & Dawn Wing.
Please view our refund policy if your order has taken longer than the specified period.
Orders are only refundable if the order has not been delivered within 30 Days.
At Emmeline's Fashion, we understand the importance of flexible and secure payment options. That's why we offer a variety of payment methods to suit your needs. Whether you prefer traditional methods or the latest digital solutions, we have you covered!
Payfast:
Wide Range of Options: Choose from over 18 payment methods including EFT, Visa & Mastercard, QR Code, Apple Pay, Capitec Pay, and more.
Mobicred: Spread your payments over time with Mobicred's easy credit facility.
Zapper: Enjoy quick and secure QR code payments.
Debit & Credit Cards: All major cards accepted.
Payflex:
Shop Now, Pay Later: Get your favorite fashion items now and pay over 6 weeks with zero interest. Easy Installments: Just 4 payments, making budgeting a breeze.
Peach Payments:
Visa & Mastercard: Pay effortlessly using your debit or credit card.
Instant EFT: Secure and immediate electronic funds transfer.
Apple Pay: For a fast and safe payment experience.
Ozow:
The fastest, easiest, and most secure way to pay directly from your bank account.
Emmeline's Return and Product Exchange Policy
Emmeline's is committed to upholding the highest standards of product quality and value. We recognize that there may be instances necessitating the return or adjustment of a product. To ensure compliance with the Consumer Protection Act of South Africa, we have instituted the following return and product exchange provisions:
Eligibility for Returns and Exchanges
Returns and exchanges are permissible if we are notified within 7 days of the delivery date of your order. We can entertain returns and exchanges under the following circumstances:
Sizing-Related Returns:
In the context of returns pertaining to sizing, kindly consider the following:
Cancellations:
It is essential to acknowledge that once payment has been remitted, all purchases are deemed irrevocable. Orders cannot be canceled following placement, as they are already in transit with our partners. Emmeline's disclaims responsibility for errors in ordering, such as inadvertently ordering two items instead of one. Customers are urged to exercise diligence by reviewing their shopping cart before finalizing their order, as returns under such circumstances will result in a 45% restocking fee issued in the form of store credit.
Cases Eligible for Refund:
Refunds will be considered under the following scenarios:
Supplementary Notes:
It is important to bear in mind that Emmeline's does not facilitate returns predicated upon a change of preference. Consequently, customers are encouraged to place orders for items they unequivocally intend to retain. Claims related to disparities between the product depiction and the actual product are contingent upon the submission of photographic evidence. It is imperative to recognize that the final courier charge cannot be refunded, as the courier service has already discharged its obligations.
Replacement items shall be re-ordered and delivered within the same 12 to 17 business days, mirroring the temporal framework of the original order.
We extend our gratitude for selecting Emmeline's, and remain at your disposal to ensure your complete contentment with our products.
Size Chart (CM)
Sizes |
Bust |
Length |
Hem_Width |
Trousers_Waist |
Relax |
Relax |
Relax |
Relax |
|
XS |
|
|
|
|
S |
72 |
31 |
62 |
62 |
M |
76 |
32 |
66 |
66 |
L |
82 |
33 |
72 |
72 |
XL |
88 |
34 |
78 |
78 |
Elasticity |
High |
Note:
1.There maybe 1
2.There are 3 kinds of elasticity: High Elasticity (two-sided stretched), Medium Elasticity (one-sided stretched) and Nonelastic (can not stretched ).
3.Color may be lighter or darker due to the different PC display.
4.Wash it by hand in 30-degree water, hang to dry in shade, prohibit bleaching.
5.There maybe a slightly difference on detail and pattern.
New orders placed are subject to a 12 - 17 Business days completion period.
Our national courier partners deliver to any address in South Africa with a street address. PLEASE NOTE: They cannot deliver to a SAPO post box. They can however deliver to a Postnet box. Please contact Postnet so they are ready for the parcel if needed.
Tracking? Tracking will be provided when we send it out from our local office in Gauteng. Unfortunately due to technical limitations we cannot provide tracking before this point. You are welcome to pop us an email to find out estimates.
Can I get it sooner if I collect? You are welcome to do so but it will take us at least 11 business days to just get the shipment in from our international warehouses. So it will not really affect the time frame.
Once goods have been secured they will be sent by national courier and you will receive a tracking number by email or SMS. So please provide accurate information. Once tracking info is received you can expect the parcel within 1 - 3 Business Days.
We make use of the following national courier services. The Courier Guy, Internet Express, MDS Collivery, CourierIT, Fastway & Dawn Wing.
Please view our refund policy if your order has taken longer than the specified period.
Orders are only refundable if the order has not been delivered within 30 Days.
Emmeline's Return and Product Exchange Policy
Emmeline's is committed to upholding the highest standards of product quality and value. We recognize that there may be instances necessitating the return or adjustment of a product. To ensure compliance with the Consumer Protection Act of South Africa, we have instituted the following return and product exchange provisions:
Eligibility for Returns and Exchanges
Returns and exchanges are permissible if we are notified within 14 days of the delivery date of your order. We can entertain returns and exchanges under the following circumstances:
Sizing-Related Returns:
In the context of returns pertaining to sizing, kindly consider the following:
Cancellations:
It is essential to acknowledge that once payment has been remitted, all purchases are deemed irrevocable. Orders cannot be canceled following placement, as they are already in transit with our partners. Emmeline's disclaims responsibility for errors in ordering, such as inadvertently ordering two items instead of one. Customers are urged to exercise diligence by reviewing their shopping cart before finalizing their order, as returns under such circumstances will result in a 45% restocking fee issued in the form of store credit.
Cases Eligible for Refund:
Refunds will be considered under the following scenarios:
Supplementary Notes:
It is important to bear in mind that Emmeline's does not facilitate returns predicated upon a change of preference. Consequently, customers are encouraged to place orders for items they unequivocally intend to retain. Claims related to disparities between the product depiction and the actual product are contingent upon the submission of photographic evidence. It is imperative to recognize that the final courier charge cannot be refunded, as the courier service has already discharged its obligations.
Replacement items shall be re-ordered and delivered within the same 12 to 17 business days, mirroring the temporal framework of the original order.
We extend our gratitude for selecting Emmeline's, and remain at your disposal to ensure your complete contentment with our products.
At Emmeline's Fashion, we understand the importance of flexible and secure payment options. That's why we offer a variety of payment methods to suit your needs. Whether you prefer traditional methods or the latest digital solutions, we have you covered!
Payfast:
Wide Range of Options: Choose from over 18 payment methods including EFT, Visa & Mastercard, QR Code, Apple Pay, Capitec Pay, and more.
Mobicred: Spread your payments over time with Mobicred's easy credit facility.
Zapper: Enjoy quick and secure QR code payments.
Debit & Credit Cards: All major cards accepted.
Payflex:
Shop Now, Pay Later: Get your favorite fashion items now and pay over 6 weeks with zero interest. Easy Installments: Just 4 payments, making budgeting a breeze.
Peach Payments:
Visa & Mastercard: Pay effortlessly using your debit or credit card.
Instant EFT: Secure and immediate electronic funds transfer.
Apple Pay: For a fast and safe payment experience.
Ozow:
The fastest, easiest, and most secure way to pay directly from your bank account.
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